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Customer Care verses Customer Service

Month: September 2020

Customer Care verses Customer Service

power of attorney empowering family members to make decisions on your behalf

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou There is a difference between customer care and customer service.  Customer Service is

Remembering Unity

On this poignant day that we remember those lost on 9/11, I want to share some thoughts with our readers.  I was working as a stock trader preparing for my day when the first plane struck.  It was a gorgeous

Press Release

NJ Elder Law Center at Mandelbaum Salsburg will be leaving Mandelbaum Salsburg New Practice will be known as New Jersey Elder Law Center at Goldberg Law Group  August 1, 2020- ROSELAND, N.J. — NJ Elder Law Center is pleased to

Caregiving with Clelia

I sit here staring at my screen reading over my old blogs.  It’s been a long time since I reached out . . . the last being three years ago. We are now in a pandemic; with problems we could

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What our clients are saying

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client satisfaction Elder Care Attorney NJ american institute of family law attorneys award
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Elder Care Attorney NJ essex county's top lawyers 2018
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